1. Introduction
At MO Utilities, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal and business information when you use our website and services.
2. Information We Collect
We may collect and process the following data about you:
- Identity Data: Name, job title, and company name.
- Contact Data: Email address, phone number, and business address.
- Utility Data: Current utility usage, bills, meter point administration numbers (MPAN/MPRN), and contract end dates.
- Technical Data: IP address, browser type, and usage data collected via cookies.
3. How We Use Your Information
We use your data for the following purposes:
- To provide you with accurate utility quotes and comparison services.
- To facilitate the switching process with third-party suppliers.
- To manage your account and provide ongoing customer support.
- To send you relevant industry updates, renewal reminders, and promotional materials (only if you have opted in).
4. Sharing Your Information
In order to provide our services, we must share your data with trusted third parties, including:
- Energy and Utility Suppliers: To obtain quotes and initiate contracts on your behalf.
- Service Providers: IT and system administration services that help us run our platform securely.
We will never sell your personal data to third parties for marketing purposes.
5. Data Security
We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. Access to your data is limited to employees and partners who have a strict business need to know.
6. Your Legal Rights
Under data protection laws, you have the right to request access to, correction of, or erasure of your personal data. If you wish to exercise any of these rights, please contact us.
7. Contact Information
If you have any questions or concerns about this Privacy Policy or our data practices, please reach out to us at info@moutilities.co.uk or call us at (+44) 07950776758.